THINK Intelligence
The answers to complex questions are usually closer than you think. Our specialised business intelligence services help businesses to quickly identify solutions using data and research that will give your strategy a lift off.
Research
CUSTOMER INTERVIEWS
Delivered carefully through online questionnaires, phone calls or interactive SMS, customer interviews can be a valuable and cost effective source of direct insight.
MYSTERY SHOPPING
Professional mystery shopping can be a precise and automated way to ensure high internal standards are being maintained by your management and staff.
PRODUCT TESTING
Independently executed testing can be essential prior to going live with a new product or service and can deliver fresh ideas for the internal team.
FOCUS GROUPS
Traditionally carried out as small groups of customers and is conducted to answer a precise brief when qualitative research is required.
Vision
COMPETITOR ANALYSIS
Traditional desk research about competitors is a great source of information and can quickly reshape internal ideas to gain business advantage.
INTELLECTUAL PROPERTY
Often overlooked, yet protectable, are the digital assets of a business including ideas, copyrights, trademarks, domains and patents.
IDENTITY AUDIT
An important part of the vision is to adopt the right identity, both internal and external. This might include a logo, the full company image or organisational make up.
COMMUNICATIONS AUDIT
Badly used language and incorrect media can often give the wrong impression. It can be a valuable exercise to review all forms of corporate messaging.